Returns & Refunds

Unfortunately, due to the nature of the product, we do not offer refunds, returns, and/or exchanges. Please contact us at help@kixocolatl.us for any questions. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can report damages and issues to us directly at help@kixocolatl.us or text us at (949) 891-1361‬